Dogs Allowed Home Boarding
Dogs Allowed Home Boarding, Malvern, Worcestershire
Malvern Hills District Council Approved Telephone: 01684 567047
Registered with Masefield Veterinary Centre Mobile: 0775 1624621
Fully Insured E-mail: jane@dogsallowedhomeboarding.co.uk

Frequently Asked Questions

1. When do I have to pay the fees?
We ask for a 50% deposit when you make your booking and the remaining fee is payable on the day you bring your dog to us. We accept cash and cheques.

2. What time can I drop off/collect my dog?
You can drop your dog off anytime after 09:00hrs and can collect anytime up to 18:00hrs or by prior agreement.

3. What happens if my dog is ill while I'm on holiday?
We are registered with Masefield Veterinary Centre who will provide 24 hour advice and care ensuring that your dog is looked after at all times. All veterinary fees are your responsibility.

4. Is my dog kept on a lead when out for a walk?
Unless we have specific instructions from you your dog will be walked on the lead at all times. On arrival at Dogs Allowed Home Boarding we add our own identity tag to your dog's collar for added security.

5. What will I need to supply for my dog?
To make your dog's stay with us happy and to ease their transition please bring the following: All proof of vaccinations. This is a legal requirement of the licence conditions otherwise your dog(s) cannot be boarded; Food, enough for the duration of their stay; Treats (Optional); Bowls; Dog bed and bedding; Collar and lead; Toys/comforters (Optional); Grooming aids; Medication (if appropriate with full instructions); A PDF copy of the Checklist can be accessed HERE

6. Does my dog need to be vaccinated?
Yes - we will need to see evidence that your dog has been vaccinated. See Terms and Conditions.

7. If I cancel my booking will I lose my deposit?
We request a 50% deposit on all bookings which is NON-REFUNDABLE if booking is cancelled 14 days or less prior to boarding. See Terms and Conditions.

8. Are you licenced with the local council?
Yes - we are the first Home Boarding for Dogs facility licenced by Malvern Hills District Council.

9. Will you take my dog to the vet if I have a pre-arranged appointment?
Yes we will make the visits with your dog but will charge mileage at 44p/mile if outside the Malvern Area.